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www.wilcoxisg.com
 
WilcoxISG 427 W. Centre | Portage, MI 49024 office 616 375-9520
 
 

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Wilcox Information Security Group

Why Should You Be Interested In The WilcoxISG Services?  

Information Security is the basic principle of ensuring the availability, confidentiality, and integrity of information assets and the information systems required to process that information. The explosion of Internet commerce and technology has changed the business landscape to a continuous real-time world. Decision-makers have been challenged to rapidly implement technology that leverages the Internet or face loss of market share and revenues. It is essential that the implementation of new technology be done in a manner that maintains the highest level of information security for the enterprise. The Wilcox Information Security Group was established to provide complete information security implementation assistance to private industry, government, educational institutions, and select business partners.

WilcoxISG offers a combination of services that assist organizations with the assessment of their information technology security risks and the development, and implementation of strategies to improve the state of information security. Our technical support capabilities coupled with our extensive law enforcement and investigative experience provides our clients and business partners with a very unique and versatile set of skills.

Learn about our capabilities and services from the list on the left.

Overview

The Wilcox Information Security Group is a full service information security and technology consulting corporation. Our staff has extensive experience in all aspects of information security spanning a wide range of business sectors. WilcoxISG business experience includes private sector manufacturing, professional service industry, healthcare, pharmaceutical, agriculture, law enforcement, education, and government. Our services include the implementation of proven information and Internet security technology to meet critical business needs, along with the implementation of new emerging technology solutions and the ongoing day-to-day support of critical business operations. WilcoxISG capabilities cover the full spectrum of project complexity. We have the skills to address projects that range from large Fortune 500 implementations to short-term technical support solutions. Our security services extend far beyond the typical infrastructure components to the information and decision making level. Our staff includes members with extensive experience in law enforcement and criminal investigation which, when combined with our highly skilled technical resources, provides unique skill sets to address today’s rapidly changing environment.

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Corporate History

The Wilcox Information Security Group was established by its CEO, H. Spencer Wilcox, CISA. Since 1994, H. Spencer Wilcox has been the CEO/Owner of TEAM 2000, a West Michigan information technology consulting and integration company that has provided leadership and information technology implementation services for a number of small businesses, middle market organizations, and Fortune 500 corporations. Mr. Wilcox has an impressive reputation of success in the information systems industry that includes over 30 years of extensive experience in the field of information security. In addition to a successful entrepreneurial track record, his experience includes distinguished careers at Caterpillar and The Upjohn Company (Pharmacia) where his roles ranged from highly technical system engineering responsibilities to the management and direction of virtually all information technology missions, including global corporate information security organizations.

The creation of WilcoxISG brought together an information security staff whose skills and experience are both exceptional and very unique in nature. WilcoxISG includes people with experience in all aspects of information technology, and individuals with extensive career experience in law enforcement and criminal investigation. This broad experience base offers WilcoxISG clients and business partners a comprehensive set of skills to assist in all aspects of information security implementation. The leadership and project responsibilities of staff members has included the establishment of Fortune 500 global security programs, security implementation and support of large complex mainframe systems, mid-range systems, LANs, intranets, wide area networks, telephone/voice systems, client server configurations, factory floor automation and extensive application system security interfaces. While the WilcoxISG service portfolio is currently aggressively focused on the Internet and information security arena, its track record of excellence across all aspects of information systems projects is impressive. Staff members have provided significant assistance to companies and organizations undergoing fundamental changes in their structures and the way they do business. Our staff has helped organizations transition through rapidly changing environments brought about by mergers, acquisitions, divestitures, changes in government policies, and rapid shifts in the processes that have an effect on the way an organization must operate. In addition to Mr. Wilcox, WilcoxISG has a number of staff members who have many years of outstanding performance in the pharmaceutical industry. The highly regulated nature of this environment, along with the premium placed on quality control, adds additional strength to the personnel portfolio of WilcoxISG. Staff member credentials include CISA, CPA, Ph.D., numerous advanced degrees, and ongoing technology certifications.

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Audits and Security Assessments

The Wilcox Information Security Group audit staff is made up of individuals with many years’ experience in information systems and security auditing. This experience crosses a wide range of industries and numerous technology platforms. As active members of leading security and audit organizations, we are continually exposed to the latest techniques and best practices in the industry. In addition to addressing industry practices, we maintain our own methodologies which can be customized to individual client’s needs. Our own Certified Information System Auditors (CISA) facilitate the development of our methodologies. Our services also include the review and evaluation of recent audits that have been performed for your organization.

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Healthcare Information Technology Security and HIPAA Compliance

The Health Insurance Portability and Accountability Act (HIPAA) of 1996 will require that virtually all healthcare organizations conduct comprehensive audits of their information processing systems and undertake substantial upgrades and new implementations of complex security systems and procedures. Organizations that are effected by HIPAA regulations include physician practices, hospitals, HMOs, pharmacies, pharmaceutical companies, health insurers, healthcare billing services, nursing homes, mental health clinics, home healthcare providers and anyone who handles confidential medical records. The HIPAA security and privacy regulations are expected to go into effect before the end of 2000, and healthcare organizations will be required to demonstrate full compliance with the regulations no later than 24 months after they go into effect. Many of these organizations are ill prepared to meet the stringent HIPAA requirements. WilcoxISG staff members have extensive experience in healthcare information systems as well as the information systems of other healthcare related organizations such as pharmaceutical manufacturers and health maintenance organizations. We also have staff with career experience in clinical practice, medical billing and healthcare administration. WilcoxISG can assemble a team with an in-depth understanding of both the complex clinical processes and sophisticated information systems that are required to operate efficient healthcare organizations. We have studied every section of the HIPAA legislation and regulations and can provide all types of assistance required to bring any healthcare organization, from a solo practitioner medical practice to a large national hospital corporation, into compliance with all the security and privacy provisions of the Act. We can provide comprehensive HIPAA compliance audits, gap analysis, HIPAA training, policy and procedure development, system design services, and systems upgrades and system implementation services. We specialize in all aspects of the privacy and security provisions of HIPAA including, physical site security, hardware, software and network security, administrative policies and procedures, staff training, and chain-of-trust agreements.

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Investigative Services (Law Enforcement, Fraud/Hacker Investigation, Etc.)

The Wilcox Information Security Group has many years of extensive experience in all facets of information security, crime detection, and law enforcement. Our skilled investigators are trained to detect intrusions into your system and provide solutions to prevent future exposures. Using proven methodologies, a structured approach, and the latest hardware/software tools, our investigators are able to identify, analyze and preserve computer evidence related to your information systems. The compilation and preservation of evidence is critical when civil or criminal proceedings are possible. We also provide a rapid response and technical support service to customers that desire continuous intrusion protection services. Also included in our services is the investigation and assessment of threats posed by internal hackers or disgruntled employees.

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Internet Security Policy Development and Review

The Wilcox Information Security Group staff has considerable experience in computer security policy development and review. Our audit staff can examine your current security policy and make recommendations to protect your organization from both internal and external threats. The 1999 Computer Crime and Security Survey conducted by the Computer Security Institute and the FBI reported that 55% of unauthorized access to computer information was committed internally, with 30% of the intrusions committed by outsiders. A strong security policy establishes a foundation for employee conduct issues and minimizes potential corporate liability exposures. WilcoxISG can provide policy guidance and development services to your organization.

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Legal Consultation

With the development and implementation of computer and web technologies, information has become easier to store, manipulate, and convey to others. Computer networks, databases, and email offer businesses the opportunity to communicate with greater efficiency, track their business, coordinate their operations, and even offer their products and services to the world with minimal expense. While businesses embrace these benefits, they must recognize that these same technologies create greater confidentiality risks to their proprietary information. Businesses can expose highly sensitive materials to their competitors and the general public just as quickly as a disgruntled employee can click a mouse. The law offers a significant amount of protection against the misappropriation or unauthorized disclosure of commercial trade secrets. WilcoxISG can assist your organization with a review of current approaches to insure that your business is employing the best legal practices used in the E-commerce community.

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Executive Consultation

The Wilcox Information Security Group includes senior level consultants who are highly skilled in the consultation of corporate executives in all aspects of information security issues. Ongoing consulting relationships directed at any information security subject can be of significant value to high-level corporate executives who are trying to fully understand the complexities of their corporate technologies. WilcoxISG executive consultants can provide a non-threatening source of common sense information to a corporation’s key leadership.

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Internet and Information Security Quality Assurance and Testing

The Wilcox Information Security Group quality assurance processes are the result of many years of development and implementation throughout a variety of complex technical environments. The skills provided by WilcoxISG staff members include a complete knowledge of the requirements for compliance, validation and testing in pharmecuetical GMP/GLP regulated systems, complex integrated application systems, global networks, process control applications, information technology infrastructure change management, and many other highly sophisticated technology environments. These skills also include designing and building all necessary content, data integration, regression scenarios, penetration detection, and security into the system when exposures or invalid processing is detected. Services are also available to test and validate new products or product upgrades for companies that desire independent validation of their products.

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Security Engineering

The Wilcox Information Security Group technical support staff has extensive skills in all aspects of system engineering and the development and implementation of complex production environments. These skills allow us to focus on areas of information security that are frequently overlooked. As an example, many NT, UNIX, and Linux shops do not perform adequate security logging, reporting and analysis. Improperly configured logging implementations can create large logs that hinder overall system performance. Our expertise can assist in minimizing potential problems without degradation of system performance or loss of valuable audit trails. Also, when proper logging is implemented at a site, we have the expertise to interpret cryptic system data and engineer solutions to prevent potential or active exposures. We will also secure web-application servers to prevent unauthorized access by unknown hosts and users. These engineering techniques help to ensure that only authorized personnel and security administrators can alter programs, view information, and change security information.

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Research and Development

Due to the rapidly changing nature of information security challenges, it is critical that today’s service organizations continually commit to extensive research and development investments and project staffing. WilcoxISG provides its customers and business partners with the necessary resources and project management skills to address all levels of this important mission. Our services include new and existing product development and evaluation, joint venture product development, testing laboratory capabilities, professional organization leadership, and integration of new products and application functions.

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Corporate Information Security Program Development

Members of the Wilcox Information Security Group staff have in-depth backgrounds in the development of corporate information security programs in Fortune 500 and various other successful corporations. Their experience ranges from the development and implementation of total corporate information security programs to the re-engineering and enhancement of existing programs. Our program development services can provide your organization with the ability to support information security requirements with your own staff members or we can design a program in which you maintain full control while leveraging cost-effective external resources.

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Security Administration Services

The effective execution of a company’s security administration program requires the allocation of skilled and often full-time dedicated staff resources. The Wilcox Information Security Group can assist companies in establishing effective security administration practices (password administration, log file review, etc.) and with personnel backup or peak period assistance that is normally required throughout a company’s annual staff management.

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Education and Training

The Wilcox Information Security Group offers comprehensive custom training programs designed to meet the unique needs of our clients. Our experienced staff will provide the tools and instruction needed to address information security issues in today’s business environment. Corporate businesses and government agencies are rapidly facing new challenges and security exposures with the implementation of E-Commerce systems. WilcoxISG personnel are continually developing new educational programs to assist our clients with their specialized information security needs. Training seminars and onsite programs are available.

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Security and Application System Integration

The development of new web-enabled technologies is offering businesses a multitude of opportunities to broaden the scope of their services and products, communicate more effectively, and save money in the course of their operations. The Wilcox Information Security Group’s experience in developing applications, combined with its ability to support reliable, fast, and secure information access across multiple organizational functions, readily positions WilcoxISG to assist clients with application security-related needs. WilcoxISG has significant experience in the implementation of packaged and custom application business solutions. This diverse experience and success in this business segment enhances our ability to implement security across integrated applications and technology platforms.

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Business Partner Initiatives

The Wilcox Information Security Group is continually developing new business relationships with other information technology service providers. These business relationships include teaming together on complex projects, joint ventures, acquisitions, and product support alliances. Our depth of knowledge in Linux, Unix, NT, and other current technologies enables us to be very versatile with regards to business alliances and joint initiatives. We strongly encourage other service providers (firms or individuals) to contact us to explore potential business opportunities. We currently do not represent any vendor’s product; however we are postured to move aggressively in this direction as products emerge that fit our extremely high quality service level requirements.

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